Policies


  
Privacy:

All information given to Initially Me is strictly confidential and will not be shared with any other person or business, without your permission.
 
Returns:

I take great care to ensure quality merchandise. However, in the event you receive an item that is defective, please notify me about the problem within 30 days of receipt. If there is a quality defect or a mistake on my part, I will promptly ship a replacement. Otherwise, monogrammed orders cannot be returned, so please check your order CAREFULLY before placing it.
 
Cancellation: Unless you placed an order and are paying by check/money order, I generally begin processing your order with 24-48 hrs. If you need to cancel your order, please call me as soon as possible to see if I have started on it. If I have started on your order, then, a refund will not be given. However, if I haven't, then I will issue a refund.